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Bug 454558 - Rewrite or remove "Read Events" group view column code
Summary: Rewrite or remove "Read Events" group view column code
Keywords:
Status: NEW
Alias: None
Product: Issue-Tracker
Classification: Retired
Component: User Interface
Version: 4.6
Hardware: All
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Issue-Tracker Bug Watch List
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-07-08 23:13 UTC by Gary Case
Modified: 2008-07-08 23:13 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed:


Attachments (Terms of Use)

Description Gary Case 2008-07-08 23:13:52 UTC
Description of problem:
Group views can be modified to display a column called Read Events. This column
shows the number of updates in a ticket that have been read by the current user.
The current implementation of this code is too computationally intensive,
resulting in timeouts/proxy errors if the column is selected for display. Also,
the code does not treat public/private updates differently, so New Events and
Read Events numbers will be off for external users.

Version-Release number of selected component (if applicable):


How reproducible:
Always.

Steps to Reproduce:
1. Log in to IT.
2. Add Read Events to group view
3. Timeout or proxy errors occur.
  
Actual results:
Timeout or proxy error

Expected results:
Functional Read Events column that takes into account public/private nature of
ticket updates.

Additional info:


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