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Bug 454005 - If registration fails at first, you need to restart rhn_register [NEEDINFO]
Summary: If registration fails at first, you need to restart rhn_register
Alias: None
Product: Red Hat Enterprise Linux 5
Classification: Red Hat
Component: rhn-client-tools
Version: 5.2
Hardware: All
OS: Linux
Target Milestone: rc
: ---
Assignee: Pradeep Kilambi
QA Contact:
Depends On:
TreeView+ depends on / blocked
Reported: 2008-07-03 19:40 UTC by David Tonhofer
Modified: 2009-09-02 11:21 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2009-09-02 11:21:43 UTC
Target Upstream Version:
jhutar: needinfo? (pkilambi)

Attachments (Terms of Use)

System ID Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2009:1354 normal SHIPPED_LIVE rhn-client-tools bug fix and enhancement update 2009-09-01 10:50:43 UTC

Description David Tonhofer 2008-07-03 19:40:59 UTC
Description of problem:

Tried to register a machine upgraded from RHES4->RHES5. Entered an installation
number at firstboot - a bad one unfortunately, which doesn't even show up in Red
Hat subscription mgt any longer.

Anyway, once network is up, I run rhn_register from commandline. It contacts
RHN, then complains that there are no entitlements available and that I either
have to 

- unentitle a system
- buy moar entitlements
- enter another installation number

At this point, kafkaesque shit comes down. Whilr staying in rhn_register, I
unentitle a system, try my installation numbers with and without dashes, in caps
or not, I always get the error message the the "installation number is incorrect".

Finally I decide to get out of rhn_register and restart it. Bingo - registration
works first time. 

Version-Release number of selected component (if applicable):


How reproducible:

Didn't try. 
Actual results:

Confusing error message about the syntax of the installation number is seen.

Expected results:

Installation number should pass with flying colors and system should be
registered pretty immediately. Or else rhn_register should say "please restart

Comment 17 errata-xmlrpc 2009-09-02 11:21:43 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

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