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Bug 452371 - Can't print PDF; PS and text work fine
Summary: Can't print PDF; PS and text work fine
Alias: None
Product: Fedora
Classification: Fedora
Component: cups
Version: rawhide
Hardware: x86_64
OS: Linux
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
Depends On:
TreeView+ depends on / blocked
Reported: 2008-06-21 15:57 UTC by Horst H. von Brand
Modified: 2008-07-02 10:23 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2008-07-02 10:23:24 UTC

Attachments (Terms of Use)

Description Horst H. von Brand 2008-06-21 15:57:03 UTC
Description of problem:
Printing a PDF file shows the job, but it isn't printed. Printing plain text
files or PS works fine.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. lpr something.pdf
Actual results:
lpq shows the job, but not as active; no printout.

Expected results:

Additional info:

Comment 1 Tim Waugh 2008-06-22 09:54:00 UTC
Please run the printing troubleshooter (Help->Troubleshoot from the
system-config-printer window) and attach the troubleshoot.txt file here.  Thanks.

Comment 2 Horst H. von Brand 2008-06-22 22:12:43 UTC
Run via "ssh -X" (I'm currently away from the machine):

$ system-config-printer
Traceback (most recent call last):
  File "/usr/share/system-config-printer/", line 4891,
in <module>
    main(configure_printer, change_ppd)
  File "/usr/share/system-config-printer/", line 4861,
in main
    mainwindow = GUI(configure_printer, change_ppd)
  File "/usr/share/system-config-printer/", line 525, in
  File "/usr/share/system-config-printer/", line 860, in
    copy = pixbuf.copy ()
AttributeError: 'NoneType' object has no attribute 'copy'

Comment 3 Tim Waugh 2008-06-23 07:52:25 UTC
Run it this way if you like:

python /usr/share/system-config-printer/troubleshoot/

Comment 4 Horst H. von Brand 2008-06-23 21:59:32 UTC
After today's round of updates (+ reboot for the kernel) printing works OK.

Running as directed in #3 gets to select the printer (a HP printer), a HP logo
shows up here (via SSH, again), and the print troubleshooter window hangs. The
HP print manager does work, however.

(I'm using SSH as trying to start Gnome or XFCE at the machine just gives a
continous stream of error windows, can't do anything; trying to startx by hand
tells me a stream of:

AUDIT: <date> 32102 X: client 1 rejected from local hosr ( uid=500 gid=500
pid=32101 )
  Auth name: XDM-AUTHORIZATION-1 ID: -1
Protocol not suppported by server
Giving up.
xinit: Resource temporarily unavailable (errno 11): unable to connect to X server

Waiting for X server to shut down

xinit: Server error

Comment 5 Tim Waugh 2008-07-02 10:23:24 UTC
(In reply to comment #4)
> Running as directed in #3 gets to select the printer (a HP printer), a HP logo
> shows up here (via SSH, again), and the print troubleshooter window hangs.

I've fixed that bug in the troubleshooter.  Thanks for mentioning it.

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