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Bug 451234 - is changing our server name on 21 June. Have to upgrade so legacy jboss users can log in
Summary: is changing our server name on 21 June. Have to upgrade so leg...
Alias: None
Product: JBoss Customer Support Portal
Classification: Retired
Component: Other
Version: 1.3.9
Hardware: All
OS: All
Target Milestone: ---
: ---
Assignee: JBoss CSP Bug Watch List
QA Contact:
Depends On:
TreeView+ depends on / blocked
Reported: 2008-06-13 15:34 UTC by Frank Merenda
Modified: 2008-08-21 14:40 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2008-08-21 05:18:32 UTC
Type: ---

Attachments (Terms of Use)

Description Frank Merenda 2008-06-13 15:34:22 UTC
-------- Original Message --------
Subject:     NA1 Service Instance Infrastructure Enhancements
Date:     Thu, 12 Jun 2008 16:47:13 -0700
From: Support <>
Reply-To: Support <>

Dear Frank,

At, customer success through system availability and
reliability is our top priority. As part of our ongoing plan to deliver
high availability, performance, and room to grow, we are preparing to
augment the current NA1 service instance with a new service instance, NA6.

*What is the change?
*During our system maintenance window on June 21, 2008 PDT, your
organization will be transitioned from the NA1 service instance to the
NA6 service instance. During this process we will also take the
opportunity to upgrade both instances to our next generation in hardware

*What is the likely impact to my user experience?*
We expect there to be no impact to your business. For all customers who
follow best practices, this change will not impact your
use of, or any links to, such as
bookmarks, Web-to-Lead forms, self-service portals, or Web service API

*When will this transition occur?*
The date for the transition is June 21, 2008 PDT. During this time we
will perform an infrastructure upgrade during the June 21, 2008 PDT
maintenance window. Notification of this infrastructure upgrade window
will be posted in pop-ups and on

Comment 1 Frank Merenda 2008-06-13 15:35:02 UTC
Update to hit both urls, so this will be backwards compatible.

Do it in 1.3.9 for the current release, and port to trunk for future releases.

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