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Bug 1685055 - Cluster is stuck in Unmanaging Cluster state
Summary: Cluster is stuck in Unmanaging Cluster state
Status: NEW
Alias: None
Product: Red Hat Gluster Storage
Classification: Red Hat
Component: web-admin-tendrl-ui
Version: rhgs-3.4
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
: ---
Assignee: Neha Gupta
QA Contact: sds-qe-bugs
Depends On:
TreeView+ depends on / blocked
Reported: 2019-03-04 09:26 UTC by Elena Bondarenko
Modified: 2019-03-13 11:17 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed:
Target Upstream Version:

Attachments (Terms of Use)
Screenshot of "No Task Detail Found Detected" message (deleted)
2019-03-04 09:26 UTC, Elena Bondarenko
no flags Details
Unmanage job log in UI (deleted)
2019-03-08 14:28 UTC, Elena Bondarenko
no flags Details

Description Elena Bondarenko 2019-03-04 09:26:31 UTC
Created attachment 1540571 [details]
Screenshot of "No Task Detail Found Detected" message

Description of problem:
On Friday the last thing I did to my cluster was run cluster unmanage. On Monday morning UI shows the cluster as if it's still running Unmanage, but clicking on View Details of the unmanaging task leads to a page with error message "No Task Detail Found Detected".
The cluster is stuck in this state, so it's impossible to properly unmanage it or import it again.

Version-Release number of selected component (if applicable):


How reproducible:

I'll try to reproduce it next weekend

Steps to Reproduce:
1. Import and then unmanage cluster
2. Leave it for 2,5 days
3. Log in to UI again

Actual results:

Cluster is stuck in Unmanaging Cluster state, so it's impossible to import it.

Expected results:

Cluster is always in a state that can be changed so that import becomes possible.

Comment 2 Elena Bondarenko 2019-03-08 14:24:45 UTC
Today Unmanage job on my cluster got stuck in a very similar way: it started running, didn't produce any errors and its status is still Processing. It's been 40 minutes since this job was started. Ten minutes after the job was started an alert appeared in UI: Cluster gluster-0f5c443368637cb718eaa60465d480d31fa04c0042e5d606102ac04c3d9a4ac8 moved to unhealthy state.

Comment 3 Elena Bondarenko 2019-03-08 14:28:07 UTC
Created attachment 1542118 [details]
Unmanage job log in UI

Comment 4 Elena Bondarenko 2019-03-13 11:17:16 UTC
Today UnmanageCluster task got stuck again after some rounds of Import-Unmanage-Import-Unmanage.
There's an error message in the task log "Could not find atom tendrl.objects.Cluster.atoms.StopMonitoringServices", but the task's status is still Processing, not Failed even after 20 minutes of not actually doing anything.

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