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Bug 160770 - OOo crashes at startup due to version `GLIBC_2.3.3' not found, as required by
Summary: OOo crashes at startup due to version `GLIBC_2.3.3' not found, as required by...
Alias: None
Product: Fedora
Classification: Fedora
Version: 4
Hardware: i386
OS: Linux
Target Milestone: ---
Assignee: Caolan McNamara
QA Contact:
Depends On:
TreeView+ depends on / blocked
Reported: 2005-06-17 06:55 UTC by Stephen Sekula
Modified: 2007-11-30 22:11 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2005-06-22 04:26:30 UTC

Attachments (Terms of Use)

Description Stephen Sekula 2005-06-17 06:55:44 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.8) Gecko/20050524 Fedora/1.0.4-4 Firefox/1.0.4

Description of problem:
Upon execution of ooffice (or any component of  OOo), the following error is printed to the screen:

/usr/lib/openoffice.org1.9.104/program/soffice.bin: /lib/obsolete/linuxthreads/ version `GLIBC_2.3.3' not found (required by /usr/lib/openoffice.org1.9.104/program/

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. execute "ooffice" (or oowriter, etc. -- anything that calls soffice.bin)


Actual Results:  OOo immediately crashes with the error in the summary.

Expected Results:  OOo should have started normally.

Additional info:

The glibc version installed on my system is glibc-2.3.5-10. This is a very fresh update from FC3 to FC4, and I noticed the problem immediately upon upgrade (and subsequent installation of all pending updates).

Running ldd on soffice.bin yields the following:

@papa ~> ldd /usr/lib/openoffice.org1.9.104/program/soffice.bin
/usr/lib/openoffice.org1.9.104/program/soffice.bin: /lib/obsolete/linuxthreads/ version `GLIBC_2.3.3' not found (required by /usr/lib/openoffice.org1.9.104/program/ =>  (0x4001c000) => /usr/lib/openoffice.org1.9.104/program/ (0x4001e000) => /usr/lib/openoffice.org1.9.104/program/ (0x40282000) => /usr/lib/openoffice.org1.9.104/program/ (0x4032d000) => /usr/lib/openoffice.org1.9.104/program/ (0x40628000) => /usr/lib/openoffice.org1.9.104/program/ (0x40691000) => /usr/lib/openoffice.org1.9.104/program/ (0x40725000) => /usr/lib/openoffice.org1.9.104/program/ (0x407e0000) => /usr/lib/openoffice.org1.9.104/program/ (0x40840000) => /usr/lib/openoffice.org1.9.104/program/ (0x4085d000) => /usr/lib/openoffice.org1.9.104/program/ (0x408a0000) => /usr/lib/openoffice.org1.9.104/program/ (0x408cd000) => /usr/lib/openoffice.org1.9.104/program/ (0x40a7e000) => /usr/lib/openoffice.org1.9.104/program/ (0x40c26000) => /usr/X11R6/lib/ (0x40c5b000) => /usr/X11R6/lib/ (0x40c6a000) => /usr/X11R6/lib/ (0x40c73000) => /usr/X11R6/lib/ (0x40c8e000) => /lib/ (0x40d62000) => /lib/obsolete/linuxthreads/ (0x40d66000) => /usr/lib/openoffice.org1.9.104/program/ (0x40db9000) => /usr/lib/ (0x40e79000) => /lib/obsolete/linuxthreads/ (0x40f5f000) => /lib/ (0x40f84000) => /lib/obsolete/linuxthreads/ (0x40f8e000) => /usr/lib/openoffice.org1.9.104/program/ (0x410bb000) => /usr/lib/openoffice.org1.9.104/program/ (0x41103000) => /usr/lib/openoffice.org1.9.104/program/ (0x411ab000) => /usr/lib/openoffice.org1.9.104/program/ (0x411d3000) => /usr/lib/ (0x411d7000) => /usr/lib/ (0x4123f000) => /usr/lib/ (0x41252000) => /usr/lib/openoffice.org1.9.104/program/ (0x41271000) => /usr/lib/openoffice.org1.9.104/program/ (0x41276000) => /usr/lib/ (0x412b6000) => /usr/lib/ (0x412cc000)
        /lib/ (0x40000000) => /usr/lib/openoffice.org1.9.104/program/ (0x413e0000)

This problem may not be specific to Fedora. Please see:

Comment 1 James Hunt 2005-06-18 08:26:00 UTC
I have the same problem, although the error message is very slightly different:

> ooffice
/lib/obsolete/linuxthreads/i686/ version `GLIBC_2.3.3' not found
(required by /usr/lib/openoffice.org1.9.104/program/
/lib/obsolete/linuxthreads/i686/ version `GLIBC_2.3.3' not found
(required by /usr/lib/openoffice.org1.9.104/program/

Comment 2 Stephen Sekula 2005-06-22 04:06:45 UTC
I've done a little more investigating. The problem appears to boil down to a
very simple one: soffice.bin and javadx are picking up the wrong

If we look at the versions supported by

> strings /lib/obsolete/linuxthreads/i686/ | grep "^GLIBC_2.3"

We quickly see that the complaint made by the binaries is legit. If we look for
other instances of

> locate

Checking what it supports:

> strings /lib/ | grep "^GLIBC_2.3"

This looks to be the library we want. So why are the binaries picking up the
wrong one?

A check of /etc/ provides no clues, nor does LD_LIBRARY_PATH; neither
lists /lib/obsolete/linuxthreads/.

This is likely a trivial problem, but the solution still eludes me. I'll keep

Comment 3 Stephen Sekula 2005-06-22 04:25:39 UTC
Problem solved. This was a really stupid mistake on my part, and I here place
the solution in case others have done this.

A *very* long time ago, I had to set the following environment variable in order
to get rpm to work properly (I believe - the old memory is fuzzy on this one...):


Unsetting this fixes the problem.

Comment 4 Caolan McNamara 2005-06-22 08:04:05 UTC
ah!, good stuff. I was baffled as to where this could be coming from.

Comment 5 James Hunt 2005-06-28 11:45:17 UTC
Confirmed - works for me too ;-)

Comment 6 Bas Meijer 2006-01-26 09:49:53 UTC
not for us

Comment 7 Caolan McNamara 2006-01-26 10:02:04 UTC
Bas: what ?, you are getting

/lib/obsolete/linuxthreads/ version `GLIBC_2.3.3' not found
(required by /usr/lib/openoffice.orgX/program/

when you run openoffice from a terminal and the above fixes don't work for you ?


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