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Bug 1524415 - Smart State Analysis doesn't update "Patches" and "Applications" for Windows server 2016.
Summary: Smart State Analysis doesn't update "Patches" and "Applications" for Windows ...
Status: CLOSED DUPLICATE of bug 1508281
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: SmartState Analysis
Version: 5.7.0
Hardware: Unspecified
OS: Unspecified
Target Milestone: GA
: 5.7.4
Assignee: Jerry Keselman
QA Contact: Satyajit Bulage
Whiteboard: smartstate:vmware:vm
Depends On:
TreeView+ depends on / blocked
Reported: 2017-12-11 12:54 UTC by Satyajit Bulage
Modified: 2017-12-12 17:11 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2017-12-12 16:04:43 UTC
Category: ---
Cloudforms Team: CFME Core
Target Upstream Version:

Attachments (Terms of Use)
evm.log during SSA on VM (deleted)
2017-12-11 12:54 UTC, Satyajit Bulage
no flags Details

Description Satyajit Bulage 2017-12-11 12:54:56 UTC
Created attachment 1365983 [details]
evm.log during SSA on VM

Description of problem: SSA retrieves all data except Patches information and throws error "undefined method `split' for nil:NilClass" in evm.log

Version-Release number of selected component (if applicable):

How reproducible:100%

Steps to Reproduce:
1. Perform SSA on Windows Server 2016.

Actual results: SSA is not retrieving "Patches" and "Applications" information and throwing error in evm.log

Expected results: SSA should succeed without any error.

Additional info:

Comment 2 Dave Johnson 2017-12-11 15:07:45 UTC
Satyajit, is this a regression, was it working in 5.7.3?  Did you see it working in

Comment 4 Jerry Keselman 2017-12-11 22:42:33 UTC
This is a duplicate of opened by Satyajit several months ago.

*** This bug has been marked as a duplicate of bug 1490488 ***

Comment 7 Jerry Keselman 2017-12-12 14:24:10 UTC
You are correct Satyajit.  Reopening - I *think* we fixed an issue with this message - I'll look for it and update appropriately if I am correct.

Comment 8 Jerry Keselman 2017-12-12 16:04:43 UTC
Looking at the attached log file I realized that this is actually a duplicate of, for which a fix has been supplied.  Closing as a duplicate again.

*** This bug has been marked as a duplicate of bug 1508281 ***

Comment 10 Jerry Keselman 2017-12-12 17:11:19 UTC
Satyajit this fix has nothing to do with what version of Windows this is.

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