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Bug 1519222 - [RFE] missing data for some fields in openshift-based reports for multiple report sources [NEEDINFO]
Summary: [RFE] missing data for some fields in openshift-based reports for multiple re...
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Providers
Version: 5.8.0
Hardware: All
OS: All
Target Milestone: GA
: cfme-future
Assignee: Gregg Tanzillo
QA Contact: Einat Pacifici
Depends On:
Blocks: 1572700
TreeView+ depends on / blocked
Reported: 2017-11-30 12:31 UTC by Felix Dewaleyne
Modified: 2019-02-08 20:54 UTC (History)
15 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2019-02-08 20:54:41 UTC
Category: ---
Cloudforms Team: CFME Core
Target Upstream Version:
jprause: needinfo? (gtanzill)
niroy: needinfo? (gtanzill)
niroy: needinfo? (gtanzill)

Attachments (Terms of Use)

Description Felix Dewaleyne 2017-11-30 12:31:54 UTC
Description of problem:
missing data for fields agianst openshift-based reports for multiple report sources

Version-Release number of selected component (if applicable):

How reproducible:
not attempted - consistent behaviour with customer.

Steps to Reproduce:
1.deploy openshift on top of openstack
2.set up c&u globally, confirm there is no issue against openshift

Actual results:
despite data being pulled against openshift, reports show no value or 0 for a lot of fields ; here is the list of fields, grouped by report source :

	- performance - container :
		- CPU - Available (%)
		- CPU - Available (MHz)
		- Capacity - Total Space (B)
		- Capacity - Used Space (B)
		- Disk I/O - Avg (KBps)
		- Memory - Available (%)
		- Memory - Available (MB)

	- nodes :
		- Hardware Size On Disk
		- Hardware Allocated Disk Storage
		- Hardware Allocated Disk Storage

	- Performance - Container Nodes :
		- Disk I/O - Avg (KBps)	

	- Performance - ContainerProjects:
		- CPU - Usage Rate for Collected Intervals (%)
		- Capacity - Avg Free Space for Collected Intervals (B)
		- Capacity - Total Space (B)
		- Capacity - Used Space (B)
		- Memory - Total Allocated for Child VMs (MB)
		- Memory - Usage of Total Allocated (%)
		- Derived Vm Allocated Disk Storage
		- Derived Vm Count Total
		- Derived Vm Used Disk Storage 

Expected results:
correct values are displayed when using the fields, matching data that is seen in cloudforms

Additional info:
more info regarding the customer affected included in private notes.

Comment 5 Joe Vlcek 2017-12-08 21:46:19 UTC
I just wanted to post a progress update.

We've reproduced what the customer is observing when we use
their database from the case.

We are still investigating the cause.

Comment 6 Joe Vlcek 2017-12-11 18:12:42 UTC
Investigation indicates the relevant data is not being saved in the database during the refresh. Reassigning to the Providers team for them to investigate.

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