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Bug 1511650 - Internet explorer 11 is not displaying catalogs
Summary: Internet explorer 11 is not displaying catalogs
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Management Console
Version: 3.6.0
Hardware: Unspecified
OS: Windows
Target Milestone: ---
: 3.7.0
Assignee: Jessica Forrester
QA Contact: Yadan Pei
Depends On:
TreeView+ depends on / blocked
Reported: 2017-11-09 19:17 UTC by Bruno Andrade
Modified: 2017-11-28 22:22 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
There may have been an issue viewing the tech preview service catalog in IE11. The service catalog is now viewable in IE11.
Clone Of:
Last Closed: 2017-11-28 22:22:19 UTC
Target Upstream Version:

Attachments (Terms of Use)
service-catalog (deleted)
2017-11-10 10:24 UTC, Jakub Hadvig
no flags Details
web-console with service-catalog (deleted)
2017-11-10 10:25 UTC, Jakub Hadvig
no flags Details

System ID Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2017:3188 normal SHIPPED_LIVE Moderate: Red Hat OpenShift Container Platform 3.7 security, bug, and enhancement update 2017-11-29 02:34:54 UTC

Description Bruno Andrade 2017-11-09 19:17:30 UTC
Description of problem:

The catalog is not displayed in the Openshift Console in Internet Explorer 11. In Chrome works fine.

It stays in the "loading" message

Version-Release number of selected component (if applicable):

How reproducible:
Trying to access Service Catalog with IE 11

Actual results:
While accessing the Service Catalog with IE 11, it stay  in the "loading" message

Expected results:

Service Catalog loaded successfully with IE 11.

Additional info:

Comment 1 Jakub Hadvig 2017-11-10 10:24:24 UTC
Tried to reproduce the bug with IE 11 on Browserstack, but without luck.
Tried both, origin-web-console with running service-catalog and also standalone web-catalog. Both have been loaded without any issue.
FYI: checked out the both latest web-console and web-catalog

In the attachment are screen of both pages fully loaded.

Comment 2 Jakub Hadvig 2017-11-10 10:24:56 UTC
Created attachment 1350408 [details]

Comment 3 Jakub Hadvig 2017-11-10 10:25:27 UTC
Created attachment 1350409 [details]
web-console with service-catalog

Comment 4 Jessica Forrester 2017-11-13 14:37:20 UTC
If there was an issue with the tech preview service catalog in 3.6, it no longer exists in 3.7

Comment 7 Yadan Pei 2017-11-16 03:03:14 UTC
IE 11 could display Catalog for OCP 3.7


Comment 10 errata-xmlrpc 2017-11-28 22:22:19 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

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