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Bug 1499692 - long loading times of the self service portal dialogs [NEEDINFO]
Summary: long loading times of the self service portal dialogs
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - Service
Version: 5.8.0
Hardware: All
OS: All
Target Milestone: GA
: 5.10.0
Assignee: Chris Hale
QA Contact: Shveta
Depends On:
Blocks: 1525091 1525092
TreeView+ depends on / blocked
Reported: 2017-10-09 09:14 UTC by Felix Dewaleyne
Modified: 2018-06-21 20:29 UTC (History)
15 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1525091 1525092 (view as bug list)
Last Closed: 2018-06-21 20:29:35 UTC
Category: ---
Cloudforms Team: CFME Core
Target Upstream Version:
mfeifer: needinfo? (smallamp)

Attachments (Terms of Use)

Description Felix Dewaleyne 2017-10-09 09:14:52 UTC
Description of problem:
the self service portal dialogs take more than 12 seconds to load with no indication of loading being in progress

Version-Release number of selected component (if applicable):

How reproducible:
can be reproduced in the two environments of the customer

Steps to Reproduce:
1.create a dialog
2.log in the self-service portal
3.access the dialog

Actual results:
the load times to the dialog are over 12 seconds with no indication anything happened

Expected results:
the dialog loads instantly or there is indication that the dialog is loading

Additional info:
the two environments are in Azure, one dev (2 instances 1 webui/worker and 1 database) and one production (1 webui, 2 workers, 1 database).

Comment 20 Chris Kacerguis 2017-11-07 15:21:25 UTC
*** Bug 1510469 has been marked as a duplicate of this bug. ***

Comment 55 Allen W 2017-12-12 14:46:15 UTC
This made it in!

Comment 58 Sudhir Mallamprabhakara 2018-01-29 18:22:03 UTC

Server is unreachable at

Can you please start the server for QE in order to effectively validate this bz when it becomes ready for QA.

Thank You
- Sudhir

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