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Bug 1370207 - Cloudforms attempts to connect to he wrong tenant to reach an instance
Summary: Cloudforms attempts to connect to he wrong tenant to reach an instance
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Providers
Version: 5.6.0
Hardware: All
OS: All
Target Milestone: GA
: 5.6.3
Assignee: Tzu-Mainn Chen
QA Contact: Ola Pavlenko
Whiteboard: openstack:tenant
Depends On: 1359268 1389392
Blocks: 1391882
TreeView+ depends on / blocked
Reported: 2016-08-25 14:13 UTC by Satoe Imaishi
Modified: 2017-08-30 03:44 UTC (History)
12 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
In the previous version of CloudForms, when attempting to open a VNC console to an instance, CloudForms failed to connect because the instance did not exist for that tenant - it attempted to use the wrong tenant. This update specifies the tenant when opening a VNC console which has resolved the issue. CloudForms is now able to connect successfully without an error.
Clone Of: 1359268
: 1391882 (view as bug list)
Last Closed: 2016-11-30 19:52:59 UTC
Category: ---
Cloudforms Team: Openstack
Target Upstream Version:

Attachments (Terms of Use)

System ID Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2016:2839 normal SHIPPED_LIVE Important: CFME 5.6.3 security, bug fix, and enhancement update 2016-12-01 00:51:49 UTC

Comment 1 CFME Bot 2016-10-07 20:11:30 UTC
New commit detected on ManageIQ/manageiq/darga:

commit 119c5b95441a9cb73796cb18280f912af2001463
Author:     Greg Blomquist <>
AuthorDate: Wed Sep 14 16:21:07 2016 -0400
Commit:     Oleg Barenboim <>
CommitDate: Fri Oct 7 16:06:53 2016 -0400

    Merge pull request #11233 from tzumainn/openstack-vnc-console-fix
    specify tenant when getting vnc console
    (cherry picked from commit 3c5c8406a4d1bb255d4014f7a8695fdba032e7ba)

 .../manageiq/providers/openstack/cloud_manager/vm/remote_console.rb     | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

Comment 6 Ronnie Rasouli 2016-11-29 16:41:39 UTC

opened vnc client the errors does not appear

Comment 9 errata-xmlrpc 2016-11-30 19:52:59 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

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