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Bug 1365507 - Unable to login to IPA server UI after upgrade
Summary: Unable to login to IPA server UI after upgrade
Status: CLOSED DUPLICATE of bug 1365572
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: ipa
Version: 7.3
Hardware: Unspecified
OS: Unspecified
Target Milestone: rc
: ---
Assignee: IPA Maintainers
QA Contact: Kaleem
Depends On:
TreeView+ depends on / blocked
Reported: 2016-08-09 12:09 UTC by Nikhil Dehadrai
Modified: 2016-08-23 12:10 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2016-08-23 12:10:14 UTC
Target Upstream Version:

Attachments (Terms of Use)
Error during login after upgrade from 7.0 to 7.3 (deleted)
2016-08-09 12:09 UTC, Nikhil Dehadrai
no flags Details
Internal_Error_after_httpd_restart (deleted)
2016-08-10 08:06 UTC, Nikhil Dehadrai
no flags Details
httpd_error_log_after_service_restart (deleted)
2016-08-10 08:07 UTC, Nikhil Dehadrai
no flags Details

Description Nikhil Dehadrai 2016-08-09 12:09:14 UTC
Created attachment 1189232 [details]
Error during login after upgrade from 7.0 to 7.3

Description of problem:
Unable to login to IPA server UI after upgrade from 7.0 to 7.3. 

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Setup IPA server on RHEL 7.0
2. Use latest repo links for RHEL 7.3
3. Update IPA server using command "yum -y update 'ipa*' sssd"
4. After update, try login to server UI

Actual results:
After step4, user is unable to login to server UI and following meesage is displayed:

2.211 client incompatible with 2.65 server at 'https://<ipaserver_hostname>/ipa/xml'

Expected results:
No Error message should be displayed and user should be able to login successfully.

Additional info:
This issue is not observed when ipa-server is upgraded from 7.2 to 7.3.

Comment 3 Petr Vobornik 2016-08-09 16:47:51 UTC
Does Web UI work if you restart httpd service after step 3?

Comment 4 Nikhil Dehadrai 2016-08-10 08:05:52 UTC
Hi Petr,

After restarting the httpd service, the UI returned "Internal server error". Please find attached screenshot and httpd/error_logs after restarting the service.

Let me know if you need anymore details.

Comment 5 Nikhil Dehadrai 2016-08-10 08:06:38 UTC
Created attachment 1189491 [details]


Comment 6 Nikhil Dehadrai 2016-08-10 08:07:29 UTC
Created attachment 1189492 [details]


Comment 7 Petr Vobornik 2016-08-23 12:10:14 UTC

*** This bug has been marked as a duplicate of bug 1365572 ***

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