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Bug 1362236 - Upgrade to Sat 6.2 fails when proxy registration happens before Apache is started
Summary: Upgrade to Sat 6.2 fails when proxy registration happens before Apache is sta...
Alias: None
Product: Red Hat Satellite 6
Classification: Red Hat
Component: Docs Install Guide
Version: 6.2.0
Hardware: x86_64
OS: Linux
high vote
Target Milestone: Unspecified
Assignee: Stephen Wadeley
QA Contact: satellite-doc-list
: 1360938 1362559 (view as bug list)
Depends On:
Blocks: CEE_Sat6_Top_BZs, GSS_Sat6_Top_Bugs 1362234
TreeView+ depends on / blocked
Reported: 2016-08-01 16:09 UTC by Ash Westbrook
Modified: 2016-10-19 09:53 UTC (History)
10 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2016-10-19 09:53:17 UTC
Target Upstream Version:

Attachments (Terms of Use)

System ID Priority Status Summary Last Updated
Red Hat Bugzilla 1363731 None None None Never
Red Hat Knowledge Base (Solution) 2479161 None None None 2016-08-15 22:34:37 UTC

Internal Links: 1363731

Description Ash Westbrook 2016-08-01 16:09:05 UTC
Description of problem:

Satellite upgrade for some customers fails with:

 "[ERROR 2016-07-29 14:30:14 verbose]  /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[<FQDN>]: Could not evaluate: Proxy <FQDN> cannot be registered (Connection refused - connect(2)): N/A"

Version-Release number of selected component (if applicable):

Satellite 6.1.9 upgrade attempt to 6.2.0

How reproducible:

I have reproduced this on my own private instance. Other customers have as well.

Steps to Reproduce:

While running the command at step 17 " satellite-installer --scenario satellite --upgrade --verbose --noop"
2.hit issue
3.check installer log and find the a proxy error.
4. Seems to be the same issue as noted in this foreman bug with httpd not running:

Actual results:

upgrade fails

Expected results:

upgrade should succeed

Additional info:

Comment 2 Kathryn Dixon 2016-08-01 18:40:36 UTC
 satellite-installer --scenario satellite --upgrade --verbose

Running this without the --noops is successful for me.

Comment 3 Stephen Wadeley 2016-08-02 13:58:47 UTC
*** Bug 1362559 has been marked as a duplicate of this bug. ***

Comment 7 Chris Roberts 2016-08-12 23:43:43 UTC
*** Bug 1360938 has been marked as a duplicate of this bug. ***

Comment 8 Stephen Wadeley 2016-08-19 13:02:46 UTC

is this not really a docs bug?

Please see new text at link [1]

We changed the text a bit and used bold to emphasize that this was an optional step. We also added a substep to add an include line in '/etc/httpd/conf/httpd.conf' for '/etc/httpd/conf.modules.d/*.conf' to stop the error occurring that was confusing people.

This is the fist two lines from the step (currently step 18) at [1]

QUOTE: If you have custom configurations, they will be reverted to the installation defaults in the next step. If you want to see what will be changed *when you perform the upgrade*,

near the end is this line:

QUOTE: to see what changes *would be applied* if the --noop option was omitted 


Comment 9 Xixi 2016-10-04 22:50:02 UTC
Bug 1363731 - Error while trying to evaluate the Satellite upgrade process using --noop option 
looks like a duplicate of this one

Comment 11 Stephen Wadeley 2016-10-19 09:53:17 UTC

Changes as per BZ#1367674 are now live on the customer portal.

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