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Bug 1361618 - Gray mask renders UI unusable
Summary: Gray mask renders UI unusable
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.6.0
Hardware: Unspecified
OS: Unspecified
Target Milestone: GA
: 5.7.0
Assignee: Dan Clarizio
QA Contact: Matouš Mojžíš
Whiteboard: ui:filter
Depends On:
TreeView+ depends on / blocked
Reported: 2016-07-29 14:18 UTC by David La Motta
Modified: 2017-06-14 21:08 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2017-06-14 21:08:50 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:

Attachments (Terms of Use)
Gray mask (deleted)
2016-07-29 14:37 UTC, David La Motta
no flags Details

Description David La Motta 2016-07-29 14:18:17 UTC
Description of problem:
After running a custom filter the web UI shows a gray mask, which renders the UI unusable. I've seen this happen in an environment with > 2000 VMs and another with < 20 VMs. Env size apparently doesn't matter.

Version-Release number of selected component (if applicable): 

How reproducible:
Not always, which is the bad part.

Steps to Reproduce:
1. Create a custom filter for virtual machines
2. Apply the filter
3. Watch the screen go gray and never recover

Actual results:
There is a gray mask applied to the screen.

Expected results:
The filter is applied and the mask is removed after the filter is applied.

Additional info:
Ralph Lauren is hitting this issue. The workaround is to refresh the browser, re-run the filter and cross our fingers that the problem doesn't show again. I've seen this happen in Chrome and in Firefox.

Comment 6 David La Motta 2016-07-29 14:37:56 UTC
Created attachment 1185577 [details]
Gray mask

Comment 8 Matouš Mojžíš 2016-08-08 12:41:18 UTC
Can't reproduce it.

David, could you give me example of filter, which is making this gray mask?

I have already seen this gray mask after applying filter with user input, but can't reproduce it in this version.

Comment 9 Dan Clarizio 2017-06-13 21:15:07 UTC
David, can you reply to Matous' comment above please?  Thx, Dan

Comment 10 David La Motta 2017-06-13 23:49:20 UTC
I can't reproduce this, either, on

I tested a filter just now without user input, and I hit no issues.

I am okay if we close this BZ as unreproducible.

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