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Bug 1355804 - Missing /usr/lib64/thunderbird/ in thunderbird 45.x
Summary: Missing /usr/lib64/thunderbird/ in thunderbird 45.x
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: thunderbird
Version: 6.8
Hardware: Unspecified
OS: Unspecified
Target Milestone: rc
: ---
Assignee: Red Hat Gecko Maintainer
QA Contact: Desktop QE
Depends On:
TreeView+ depends on / blocked
Reported: 2016-07-12 14:50 UTC by Trevor Hemsley
Modified: 2017-12-06 11:03 UTC (History)
0 users

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2017-12-06 11:03:17 UTC
Target Upstream Version:

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Description Trevor Hemsley 2016-07-12 14:50:52 UTC
Description of problem:
The new thunderbird rebase to 45.x has not shipped the file /usr/lib64/thunderbird/ which means that links from emails to http[s] do not work if the gnome default browser has been changed.

Version-Release number of selected component (if applicable):

How reproducible:
For me: always, use Gnome Menu->System->Preferences->Preferred Applications to change the default browser to e.g. /usr/bin/seeamonkey (shipped by EPEL) then open an email with an http link in it and click. 

Steps to Reproduce:
1. Use Gnome Menu -> System -> Preferences -> Preferred applications to switch to a non-default browser
2. Open an email with a link in it and click on the link

Actual results:
Nothing happens

Expected results:
Link opens in a running copy of your preferred browser or starts a new one

Additional info:
Running `strace -f -o /tmp/tb.txt -p27246` pointing to the pid of the running thunderbird shows the following entries in the output file:

27246 access("/usr/lib64/thunderbird/", F_OK <unfinished ...>
27662 lseek(74, 426328, SEEK_SET <unfinished ...>
27627 futex(0x7fce68d25ba4, FUTEX_WAIT_BITSET_PRIVATE, 1, {3246580, 823670125}, ffffffff <unfinished ...>
27662 <... lseek resumed> )             = 426328
27246 <... access resumed> )            = -1 ENOENT (No such file or directory)

and `yum provides /usr/lib64/thunderbird/` shows the file as belonging to thunderbird-38.8.0-2.el6.centos.x86_64 and thunderbird-38.7.0-1.el6.centos.x86_64 but not as part of thunderbird-45.2-1.el6.centos.x86_64

Unpacking the older thunderbird rpm and extracting the file and putting it back in /usr/lib64/thunderbird restores correct functionality.

Comment 2 Jan Kurik 2017-12-06 11:03:17 UTC
Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.

The official life cycle policy can be reviewed here:

This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:

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