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Bug 1354146 - Unable to change BZ email address after password reset request submitted
Summary: Unable to change BZ email address after password reset request submitted
Alias: None
Product: Bugzilla
Classification: Community
Component: User Accounts
Version: 4.4
Hardware: Unspecified
OS: Unspecified
low vote
Target Milestone: ---
Assignee: PnT DevOps Devs
QA Contact: tools-bugs
Depends On:
TreeView+ depends on / blocked
Reported: 2016-07-10 03:49 UTC by Stuart R. Kirk
Modified: 2016-07-11 02:53 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2016-07-11 02:53:58 UTC

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Description Stuart R. Kirk 2016-07-10 03:49:31 UTC
Description of problem:
Unable to change e-mail address

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Forgot password, send link to reset password
2. Remembered password, logged into BZ
3. Visited "Preferences" -> "Account Information"

Actual results:
Only prompt states "Please enter your existing password to confirm account changes."

Expected results:
Expected a prompt to change my email address. This password reset request occurred approximately 1 month ago and expected that the system would have scrubbed the request and returned the prompt that would allow me to change my email address.

Additional info:
I no longer have access to  I need my BZ email changed to

Comment 1 Jeff Fearn 🐞 2016-07-11 02:53:58 UTC
Hi Stuart, our Bugzilla instance has code in place to prevent email address' being change by anyone with a partner email account, this is related to partner confidentiality. You will need to create a new account for your new email address.

I have opened Bug 1354237 to get the UI fixed so it actually tells you what is going on.

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