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Bug 1123808 - [log-collector] no engine.log in the final archive
Summary: [log-collector] no engine.log in the final archive
Alias: None
Product: oVirt
Classification: Retired
Component: ovirt-engine-logcollector
Version: 3.5
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
: 3.5.0
Assignee: Sandro Bonazzola
QA Contact: Jiri Belka
Whiteboard: integration
Depends On:
Blocks: 1122965 1128839
TreeView+ depends on / blocked
Reported: 2014-07-28 10:00 UTC by Jiri Belka
Modified: 2014-10-17 12:24 UTC (History)
9 users (show)

Fixed In Version: ovirt-3.5.0_rc1
Doc Type: Bug Fix
Doc Text:
Clone Of:
: 1128839 (view as bug list)
Last Closed: 2014-10-17 12:24:15 UTC
oVirt Team: ---

Attachments (Terms of Use)

System ID Priority Status Summary Last Updated
oVirt gerrit 30788 master MERGED sos2: fix callExtProg usage Never
oVirt gerrit 30789 None NEW sos2: fix callExtProg usage Never
oVirt gerrit 31349 ovirt-log-collector-3.4 MERGED sos2: fix callExtProg usage Never

Description Jiri Belka 2014-07-28 10:00:37 UTC
Description of problem:

$ tar tJf /tmp/sosreport-LogCollector-20140728114608.tar.xz | grep engine

where is engine.log and its friends?

# find /var/log/ovirt-engine/ -type f | wc -l

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. engine-log-collector

Actual results:
archive does not contain important log files

Expected results:
should be there

Additional info:
2014-07-28 11:39:45::INFO::engine-log-collector::1340::root:: Gathering oVirt Engine information...
2014-07-28 11:40:57::INFO::engine-log-collector::1314::root:: Gathering PostgreSQL the oVirt Engine database and log files from localhost...
2014-07-28 11:45:17::INFO::engine-log-collector::1267::root:: Gathering information from selected hypervisors...
2014-07-28 11:45:17::INFO::engine-log-collector::709::root:: collecting information from
2014-07-28 11:46:08::INFO::engine-log-collector::767::root:: finished collecting information from
2014-07-28 11:46:32::INFO::engine-log-collector::1708::root:: Log files have been collected and placed in /tmp/sosreport-LogCollector-20140728114608.tar.xz.
The MD5 for this file is ea7c1da168dc18a0b6fb143ffda8c447 and its size is 100.8M

Comment 1 Jiri Belka 2014-07-28 10:02:24 UTC
Maybe there should be a check if it really collects anything useful :)

Comment 2 Sandro Bonazzola 2014-07-29 11:50:35 UTC
This affects EL6 only and it's due to an error while back-porting sos3 plugin to sos2 API.

The traceback is:
 Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/sos/", line 729, in  sosreport
  File "/usr/lib/python2.6/site-packages/sos/plugins/", line 71, in setup
    lines = self.callExtProg(pgrep)['output'].splitlines()
 TypeError: tuple indices must be integers, not str

A patch will follow in a few minutes.

Comment 3 Jiri Belka 2014-08-06 14:43:56 UTC
ovirt-3.5.0_rc1 has latest ovirt-log-collector-3.5.0-0.1.master.el6.noarch which is from Wed 23 Jul 2014 01:09:43 PM CEST and does not contain the fix.

please provide new build and version. thx.

Comment 4 Sandro Bonazzola 2014-08-08 09:09:11 UTC
There was an issue in oVirt jenkins[1], missing to add timestamp suffix to the built rpm. The ovirt-3.5-pre repository has now been updated with the right rpm (same rpm version and release due to jenkins issue) and should contain the fix. 

We're fixing the timestamp suffix issue so next rc shouldn't be affected


Comment 5 Jiri Belka 2014-08-08 12:23:45 UTC
ok now.

# tar tJf /tmp/sosreport-LogCollector-20140808141859.tar.xz | grep /var/log/ovirt-engine/

# rpm -qi ovirt-log-collector | grep 'Build Date'
Release     : 0.1.master.el6                Build Date: Tue 29 Jul 2014 01:57:53 PM CEST

Comment 6 Sandro Bonazzola 2014-10-17 12:24:15 UTC
oVirt 3.5 has been released and should include the fix for this issue.

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