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Bug 1063347 - Problem with IBM Global Printer Installer module
Summary: Problem with IBM Global Printer Installer module
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: firstboot
Version: 6.4
Hardware: x86_64
OS: Linux
Target Milestone: rc
: ---
Assignee: Vratislav Podzimek
QA Contact: Release Test Team
Depends On:
TreeView+ depends on / blocked
Reported: 2014-02-10 14:40 UTC by Nick Bronn
Modified: 2014-02-11 12:20 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2014-02-11 12:20:33 UTC
Target Upstream Version:

Attachments (Terms of Use)
debug output (deleted)
2014-02-10 14:40 UTC, Nick Bronn
no flags Details

Description Nick Bronn 2014-02-10 14:40:01 UTC
Created attachment 861426 [details]
debug output

Description of problem:

After launching IBM Global Printer Installer, reports "An error has occured in the IBM Global Printer Installer module" with a traceback. Last few lines indicate how to file bug report.
Version-Release number of selected component (if applicable):

How reproducible:
Recently, every time it is launched.

Steps to Reproduce:
1. After having problems printing, I was advised to delete printers and add them again. This worked the first time.
2. Delete printers via CUPS
3. Trying and failing to run IBM Global Printer Installer

Actual results:
Error from and debug output (attached)

Expected results:
Ability to add network printers

Additional info:

Comment 2 Vratislav Podzimek 2014-02-11 12:20:33 UTC
The module is not a part of the firstboot package, it is a part of the third-party module. Thus I cannot fix this issue.

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