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Bug 1037623 - package search resulting in ISE 500
Summary: package search resulting in ISE 500
Alias: None
Product: Red Hat Satellite 5
Classification: Red Hat
Component: WebUI
Version: 560
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
Assignee: Tomas Lestach
QA Contact: Red Hat Satellite QA List
Depends On:
Blocks: sat560-triage
TreeView+ depends on / blocked
Reported: 2013-12-03 13:47 UTC by Marian Csontos
Modified: 2018-04-09 11:05 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2018-04-09 11:05:41 UTC
Target Upstream Version:

Attachments (Terms of Use)

Description Marian Csontos 2013-12-03 13:47:51 UTC
Description of problem
Searching libvirt* in RHEL6 channels I got ISE 500.


Page does not offer any relevant info but tells me to report it. So here it is.

Version-Release number of selected component (if applicable):
satellite v. 560

How reproducible:
Does not happen every time, some searches work fine, some do not.

Steps to Reproduce:
1. open the above URL

Actual results:
ISE 500

Expected results:
Either meaningful error message why the request can not be fulfilled or package list.

Additional info:

Comment 1 Milan Zázrivec 2013-12-03 13:59:20 UTC
The only thing that initially shows is in /var/log/tomcat6/catalina.out:

2013-12-03 14:57:10,447 [TP-Processor10] WARN - GET search: [com.redhat.rhn.frontend.dto.PackageOverview@661b661b[id=2259,packageName=libvirt,summary=Library providing a simple virtualization API

[bunch of package description text]

Dec 3, 2013 2:57:10 PM org.apache.jk.common.ChannelSocket processConnection
WARNING: processCallbacks status 2

After a while the webui just returns ISE.

Comment 2 Tomas Lestach 2018-04-09 11:05:41 UTC
We have re-reviewed this bug, as part of an ongoing effort to improve Satellite/Proxy feature and bug updates, review and backlog.

This is a low priority bug and has no currently open customer cases. While this bug may still valid, we do not see it being implemented prior to the EOL of the Satellite 5.x product. As such, this is being CLOSED DEFERRED. 

Closing now to help set customer expectations as early as possible. You are welcome to re-open this bug if needed.

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