|Summary:||The Installler had quit due to an error with video and monitor.|
|Product:||[Retired] Red Hat Linux||Reporter:||Scott Fletcher <fletchsod>|
|Component:||anaconda||Assignee:||Michael Fulbright <msf>|
|Status:||CLOSED RAWHIDE||QA Contact:||Mike McLean <mikem>|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2003-01-29 22:00:50 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
|Cloudforms Team:||---||Target Upstream Version:|
Description Scott Fletcher 2003-01-22 14:33:06 UTC
From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3b) Gecko/20030121 Description of problem: After correctly detecting the video card and monitor, the installer is unable to display the graphic correctly (corrupt displaying) during installation and it terminated the installing process with an error. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Boot up the machine with Red Hat installer 2. Press 'Enter' at the 'Linux: ' prompt for default installation 3. Go through step-by-step in question and answering 4. Once done, Red Hat installer attempt to switch to graphic mode. 5. Corrupted graphic occured and installer quit. 6. Rebooted the machine and start over with the Red Hat installer 7. Entered 'linux noprobe' at the 'Linux: ' prompt 8. Went through step-by-step in question and answering 9. When getting to the part about video card and monitor, carefully entered the data and click on the 'test' button in text mode to determine the correct resolution # as well as # of color. 10. The corrupted display was shown and the installer then dump the stack file and then quit. Actual Results: When the graphic mode was displayed, it is all corrupted. Looked a lot like the static on older tv when the station go off air. It is all in different color and a couple of lines in vertical along with some horizontal line. There's a lot of more static spots all over than lines. Expected Results: Should be able to display the correct arrangement of images in dots and colors, just like tv as an example. Additional info: There is one other error that are related to this. In text mode, before going to the graphic mode, when the configuration for video card and graphic is made. It sometime displayed an one line error message but can not write it down because it is displayed behind the menu and buttons.
Comment 1 Scott Fletcher 2003-01-22 14:41:37 UTC
One quick question! Help me out with the Hardware setting at the top, it said 'i586'. If you know the Hardware setting for a machine with a Pentium 4 then feel free to correct it for me. Thanks!!! Video card is built-in to the motherboard, the video setting from Red Hat is 'VESA generic' and the monitor setting is 'Radius RADS-5'. I'll let the stack trace explain it all to you. I'm going to include a very short stack track here and I'll include the whole stack track in an file attachment. --clip-- Traceback (most recent call last): File "/usr/bin/anaconda", line 694, in ? intf.run(id, dispatch, configFileData) File "/usr/lib/anaconda/text.py", line 425, in run rc = apply(win, (self.screen, ) + args) File "/usr/lib/anaconda/textw/xconfig_text.py", line 450, in __call__ monlabel = Textbox(20, 1, (selMonitor)) TypeError: unsubscriptable object Local variables in innermost frame: selMonitorName: RDS1559 videogrid: <snack.Grid instance at 0xa709444> monitor: monName: RDS1559 monID: RDS1559 fbmonSect: monHoriz: 31-62 monVert: 56-75 physicalWidth: 0 physicalHeight: 0 bb: <snack.ButtonBar instance at 0xa8dd34c> title: DDC Probed Monitor - Radius Rad-5 text: Select the monitor for your system. Use the 'Default' button to reset to the probed values. screen: <snack.SnackScreen instance at 0x820ac84> label: <snack.Label instance at 0xaa3a5d4> selMonitor: None toplevel: <snack.GridFormHelp instance at 0x92f0584> mon: ('Siemens Nixdorf MCM2102', 'siemens4', '50-160', '30-82') xconfig: <xf86config.XF86Config instance at 0x815566c> self: <xconfig_text.MonitorWindow instance at 0x92baebc> man: DDC Probed Monitor - Radius Rad-5 --clip-- Final question, let me know on what my next step should be..... Thanks!
Comment 2 Scott Fletcher 2003-01-22 14:44:46 UTC
Created attachment 89524 [details] Complete StackTrace of the dump file Amending the file attachment of a complete StackTrace of the dump file....
Comment 3 Michael Fulbright 2003-01-22 17:57:27 UTC
I believe this issue has been resolved in our latest beta. To workaround the problem in 8.0 just go to the monitor screen and pick a 'Generic Monitor ...' that is close to what you have, instead of entering the values by hand. You can use redhat-config-xfree86 after you reboot to change this setting if it doesnt work.
Comment 4 Scott Fletcher 2003-01-23 02:52:05 UTC
I tried it again twice today using the 'boot: linux noprobe'. I tried any generic monitor but it only gave me two result, one with a frequency out of range message and the other with all black screen. I'm going to take a break and will try it again a couple of time on this weekend. I mean, I work 40 hours a week you know... So, good luck with Red Hat... If I can't get it to work then I'll try version 7.3 or whatever was the latest version was before 8.0 ...
Comment 5 Scott Fletcher 2003-01-28 02:51:41 UTC
Found hte problem. The VGA driver doesn't match to the video card on the machine. I was wrong on saying that Red Hat correctly use the VESA generic driver because I'm not sure if this is the right one now. The video card in the machine use hte SIS 650 chipset, so it is a XFree86 issue. There is no available VGA driver for this and XFree86 hasn't released a newer version for a year now. May will have to put the machine back into the box and wait for 6 months or 1 year, who know.... THis is now not a Red Hat issue, it's a XFree86 issue. Thanks!!!!
Comment 6 Jeremy Katz 2003-01-29 22:00:50 UTC
And as Mike said, the traceback is fixed in our current codebase