|Summary:||Communication with server receives some unknown errors.|
|Product:||[Other] TCMS||Reporter:||Petr Sklenar <psklenar>|
|Component:||Usability||Assignee:||June Zhang <junzhang>|
|Status:||CLOSED CURRENTRELEASE||QA Contact:||tools-bugs <tools-bugs>|
|Version:||3.7.0||CC:||ams-dev-list, azelinka, ctang, dli, dspaldin, jcai, jianchen, jscotka, mcermak, nli, vchen, xkuang, yawli, yuwang|
|Target Milestone:||---||Keywords:||Regression, TestBlocker|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2012-05-11 05:53:40 UTC||Type:||Bug|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
|Cloudforms Team:||---||Target Upstream Version:|
|Bug Depends On:|
Description Petr Sklenar 2012-05-09 14:44:24 UTC
Description of problem: I filled ticket but it looks like bug in tcms: ticket was: [engineering.redhat.com #152653] AutoReply: tcms: Commnucation with server got some unknown errors. to be sure writing to this list: Version-Release number of selected component (if applicable): Nitrate 3.7.0 How reproducible: deterministic Steps to Reproduce: 1, looking at https://tcms.engineering.redhat.com/run/38090/#caserun_1090524 waiting waiting waiting ... Commnucation with server got some unknown errors. opening whatever case, then I can see: Sorry, This is a service error. 1.Please check your operation , try it again; 2.You can contact the administrator or developer. GO BACK # date Wed May 9 09:03:18 EDT 2012 xmlrpc says: xmlrpclib.Fault: <Fault 1: 'DatabaseError: (1146, "Table \'testopia.tcms_linkrefs\' doesn\'t exist")'> Actual results: data lost? xmlrpc says: xmlrpclib.Fault: <Fault 1: 'DatabaseError: (1146, "Table \'testopia.tcms_linkrefs\' doesn\'t exist")'> webUI says Sorry, This is a service error. 1.Please check your operation , try it again; 2.You can contact the administrator or developer. GO BACK Expected results: no fail, no data lost I can see my test case results Additional info: ticket [engineering.redhat.com #152653]
Comment 1 Ales Zelinka 2012-05-09 16:36:23 UTC
This affects all test-case-runs in all test-runs I've tried. We can't use TCMS at all. Please hotfix TCMS as soon as possible. Thanks in advance
Comment 2 David Spalding 2012-05-09 22:09:27 UTC
I can't edit any test cases after creation, also can't edit cloned cases. This will cause a significant block for pre-R12 planning and execution. Adding my voice ... please investigate and resolve ASAP. https://tcms.engineering.redhat.com/case/166636/?from_plan=5855 https://tcms.engineering.redhat.com/case/166633/?from_plan=5855 https://tcms.engineering.redhat.com/case/166634/?from_plan=5855 https://tcms.engineering.redhat.com/case/166635/?from_plan=5855 https://tcms.engineering.redhat.com/case/166632/edit/?from_plan= generates the 500 error.
Comment 3 Victor Chen 2012-05-10 03:05:23 UTC
The problem was caused by a missing step during upgrade, recovered.
Comment 4 Ales Zelinka 2012-05-10 08:48:03 UTC
I can open test-case-runs again. Thank you for the quick fix.
Comment 5 Petr Sklenar 2012-05-10 09:12:45 UTC
hello much better, thanks for the fix. But there is some minor issue. Look at below of the page: https://tcms.engineering.redhat.com/run/36600/ https://tcms.engineering.redhat.com/run/38469/ https://tcms.engineering.redhat.com/run/35561/ there are error at the bottom of the page: All these fields are required. Name * (64 characters at most) URL * -- have no idea what's expecting to be there
Comment 6 David Spalding 2012-05-10 13:31:03 UTC
(In reply to comment #3) > The problem was caused by a missing step during upgrade, recovered. Can we add some basic validation into the upgrade procedure, to prevent future calamities? (In reply to comment #5) > > But there is some minor issue. > > Look at below of the page: > https://tcms.engineering.redhat.com/run/36600/ > https://tcms.engineering.redhat.com/run/38469/ > https://tcms.engineering.redhat.com/run/35561/ > > there are error at the bottom of the page: > All these fields are required. > Name * (64 characters at most) URL * > > -- > have no idea what's expecting to be there I don't see the errors on those runs at this time.
Comment 7 David Spalding 2012-05-10 15:09:11 UTC
Created attachment 583607 [details] Still fails - error returned after trying to edit a test case I can create and save a new test case, but "Save and Continue editing" results in the error (attached). I've tried with test cases previously authored, and new test cases: https://tcms.engineering.redhat.com/case/166686/?from_plan=5855 https://tcms.engineering.redhat.com/case/166687/?from_plan=5855
Comment 8 Martin Cermak 2012-05-10 16:26:40 UTC
I can confirm testcases are still not editable at this moment. This is important, please, have a look at it soon. Thanks.
Comment 9 jianchen 2012-05-11 05:53:40 UTC
This bug was Fixed. This bug raised because tcms-3.7.0's deploy steps . I sincerely apologize for this bug.