|Summary:||Yelp won't load Gnome help docs after system crash|
|Product:||[Retired] Red Hat Linux||Reporter:||Clinton Gormley <clint>|
|Component:||scrollkeeper||Assignee:||Matthew Barnes <mbarnes>|
|Status:||CLOSED CANTFIX||QA Contact:|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2006-10-18 16:41:29 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
|Cloudforms Team:||---||Target Upstream Version:|
Description Clinton Gormley 2002-11-03 17:55:04 UTC
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2b) Gecko/20021018 Description of problem: Yelp won't load Gnome help docs after system crash. If my system dies unexpectedly while I have help docs open in yelp then, once I've rebooted, if I try to look at the Gnome help docs (ie Main Menu->Help), then I only see the info and man page sections, and not the Gnome desktop help sections. This can be rectified by deleting the scrollkeeper files in /tmp. There should be some way to detect this problem and to rectify it without user intervention. Version-yelp-1.0.2 How reproducible: Always Steps to Reproduce: 1.Open help 2.Kill the power 3.Reboot and try to open help again -->fails 4.Delete scrollkeeper files in /tmp 5.Open help again-->succeeds Actual Results: Failed to open the Gnome desktop help sections until I had deleted the scrollkeeper temp files in /tmp Additional info:
Comment 1 Alexander Larsson 2002-11-05 12:17:57 UTC
It's probably the silly max five tempfiles, no cleanup scrollkeeper issue. It needs to be fixed.
Comment 2 Bill Nottingham 2006-08-07 19:19:30 UTC
Red Hat Linux is no longer supported by Red Hat, Inc. If you are still running Red Hat Linux, you are strongly advised to upgrade to a current Fedora Core release or Red Hat Enterprise Linux or comparable. Some information on which option may be right for you is available at http://www.redhat.com/rhel/migrate/redhatlinux/. Red Hat apologizes that these issues have not been resolved yet. We do want to make sure that no important bugs slip through the cracks. Please check if this issue is still present in a current Fedora Core release. If so, please change the product and version to match, and check the box indicating that the requested information has been provided. Note that any bug still open against Red Hat Linux on will be closed as 'CANTFIX' on September 30, 2006. Thanks again for your help.
Comment 3 Bill Nottingham 2006-10-18 16:41:29 UTC
Red Hat Linux is no longer supported by Red Hat, Inc. If you are still running Red Hat Linux, you are strongly advised to upgrade to a current Fedora Core release or Red Hat Enterprise Linux or comparable. Some information on which option may be right for you is available at http://www.redhat.com/rhel/migrate/redhatlinux/. Closing as CANTFIX.