|Summary:||testpage prints 0.75" too low on deskjet 920c|
|Product:||[Retired] Red Hat Linux||Reporter:||P Fudd <ofudd>|
|Component:||printer-config||Assignee:||Bernhard Rosenkraenzer <bero>|
|Status:||CLOSED NOTABUG||QA Contact:|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2002-10-28 10:55:33 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
|Cloudforms Team:||---||Target Upstream Version:|
Description P Fudd 2002-10-28 10:34:30 UTC
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20021003 Description of problem: I've successfully used redhat-config-printer to set up my directly connected HP deskjet 920c. When I print the test page, it prints, but the top margin has an extra 0.75" added to it. I upgraded hpijs to hpijs-1.2.2-22.i386.rpm, but the problem remains. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.Install RedHat 8.0 2.Install HP deskjet 920c (using redhat-config-printer) 3.Print test page (US letter postscript) Actual Results: The test page printed, but moved down 0.75" Expected Results: Top margins should be 0.5" and 1.0", not 1.25" and 1.75". Additional info: Fresh install on a blank hard drive only three days ago. Worked fine with RedHat 7.3
Comment 1 P Fudd 2002-10-28 10:55:25 UTC
As a further test, I did the following: gs -dNOPAUSE -sOutputFile=/tmp/test.ppm -sDEVICE=ppmraw -dBATCH /usr/share/printconf/tests/testpage.ps lpr /tmp/test.ppm and the page printed correctly! Well, the top 0.5" margin was at 0.75", but that's close enough, the top and bottom margins both show up and are vertically centered. So, what's up with that?
Comment 2 P Fudd 2002-11-05 01:36:01 UTC
I'm an idiot. After much debugging and modifying shell scripts, I went into redhat-config-printer-gui and changed the 'A4' to 'US Letter' and it fixed the problem.... *blush* Might want to make a note of that on the test page itself: "If this page prints 0.5 inch too low, make sure your paper size is correct, US Letter and A4 paper are different lengths."