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Bug 76856

Summary: testpage prints 0.75" too low on deskjet 920c
Product: [Retired] Red Hat Linux Reporter: P Fudd <ofudd>
Component: printer-configAssignee: Bernhard Rosenkraenzer <bero>
Status: CLOSED NOTABUG QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 8.0   
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2002-10-28 10:55:33 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description P Fudd 2002-10-28 10:34:30 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20021003

Description of problem:
I've successfully used redhat-config-printer to set up my directly connected HP
deskjet 920c.  When I print the test page, it prints, but the top margin has an
extra 0.75" added to it.  I upgraded hpijs to  hpijs-1.2.2-22.i386.rpm, but the
problem remains.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1.Install RedHat 8.0
2.Install HP deskjet 920c (using redhat-config-printer)
3.Print test page (US letter postscript)

Actual Results:  The test page printed, but moved down 0.75" 

Expected Results:  Top margins should be 0.5" and 1.0", not 1.25" and 1.75".

Additional info:

Fresh install on a blank hard drive only three days ago.

Worked fine with RedHat 7.3

Comment 1 P Fudd 2002-10-28 10:55:25 UTC
As a further test, I did the following:
   gs -dNOPAUSE -sOutputFile=/tmp/test.ppm -sDEVICE=ppmraw -dBATCH
   lpr /tmp/test.ppm
and the page printed correctly!  Well, the top 0.5" margin was at 0.75", but
that's close enough, the top and bottom margins both show up and are vertically

So, what's up with that?

Comment 2 P Fudd 2002-11-05 01:36:01 UTC
I'm an idiot.

After much debugging and modifying shell scripts, I went into
redhat-config-printer-gui and changed the 'A4' to 'US Letter' and it fixed the
problem.... *blush*

Might want to make a note of that on the test page itself:  "If this page prints
0.5 inch too low, make sure your paper size is correct, US Letter and A4 paper
are different lengths."