|Summary:||PDF files cannot be printed|
|Product:||[Fedora] Fedora||Reporter:||antonio montagnani <antonio.montagnani>|
|Component:||cups||Assignee:||Tim Waugh <twaugh>|
|Status:||CLOSED CANTFIX||QA Contact:||Fedora Extras Quality Assurance <extras-qa>|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2008-09-01 10:43:40 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
|Cloudforms Team:||---||Target Upstream Version:|
Description antonio montagnani 2008-06-14 11:43:06 UTC
Description of problem: I cannot print PDF file on my Epsom ML-1600 printer Version-Release number of selected component (if applicable): cups-1.3.7-2.fc9.i386 How reproducible: always Steps to Reproduce: 1.print a PDF file 2. 3. Actual results: Error on printer Expected results: print Additional info:
Comment 1 antonio montagnani 2008-06-14 11:43:06 UTC
Created attachment 309356 [details] Test PDF file
Comment 2 Tim Waugh 2008-06-14 17:31:46 UTC
> Error on printer Please be much more descriptive than this. What error? Is there an error message, an error code? Does anything print? I'm confused about which model of printer it is. Epson doesn't make a model called 'ML-1600' as far as I'm aware, but Samsung does. It would help if you try troubleshooting this problem yourself first by selecting System->Administration->Printing from the main menu, then Help->Troubleshoot from the menu in the printer configuration tool. This will check for simple problems and gather information for further diagnosis -- attach the troubleshoot.txt file as an attachment to this bug report.
Comment 3 antonio montagnani 2008-06-15 05:53:42 UTC
Created attachment 309387 [details] Troubleshooting file for Samsung printer
Comment 4 antonio montagnani 2008-06-15 05:57:12 UTC
(In reply to comment #3) > Created an attachment (id=309387)  > Troubleshooting file for Samsung printer > 1) Printer is Samsung 2) It works fine on regular documents, but on this one and similar when I print, lights on printer turn from green to flashing red, and if I go to see the queue document remains in progress. 3) I could print on same printer connected to Fedora from a networked Vista laptop
Comment 5 Tim Waugh 2008-06-16 08:48:45 UTC
Please attach /etc/cups/ppd/ML-1610.ppd.
Comment 6 antonio montagnani 2008-06-16 19:53:47 UTC
Created attachment 309528 [details] ML-1610 ppd file Please note that if I say that I want 300 dpi in config-system-printer I cannot print the test page, I have to use the 600 dpi option
Comment 7 Tim Waugh 2008-06-19 08:31:29 UTC
But does setting the resolution to 300dpi allow this particular document to be printed? In other words, does this work? lp -oResolution=300x300dpi -dML-1610 dann01.pdf
Comment 8 antonio montagnani 2008-07-04 05:16:58 UTC
Created attachment 310993 [details] Output of line command it is exactly what I get either from command line or system-config-printer. Sorry dor the delay
Comment 9 antonio montagnani 2008-08-30 09:55:33 UTC
Situation is very bad, now I can't print from any application in rawhide (Gimp, Openoffice, Adobe...) I do not see any improvement in printing, shall I sell my SAMSUNG and switch to a HP laser printer :-( ????. And I notice that the only available driver is gdi.
Comment 10 Tim Waugh 2008-09-01 10:43:40 UTC
The only other choice you have for this printer is to use the splix driver. Unfortunately we are not able to ship this driver in Fedora due to patent issues.
Comment 11 antonio montagnani 2008-09-01 12:59:06 UTC
Tnx Tim. I will try the splix driver, that in F7 was going to be packaged...and it was included in the available driver list.