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Bug 227143

Summary: Hock MCT0980 fails on Virt Limit = None
Product: Red Hat Web Site Reporter: joseph canton <jcanton>
Component: Product_ActivationAssignee: Jon Freitag <jfreitag>
Status: CLOSED CURRENTRELEASE QA Contact: Web Development <webdev>
Severity: high Docs Contact:
Priority: medium    
Version: web230   
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Fixed In Version: web230 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2007-02-27 20:15:59 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description joseph canton 2007-02-02 19:51:56 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.12) Gecko/20060130 Red Hat/1.0.7-1.4.3 Firefox/1.0.7

Description of problem:
Regnum Service fails to properly proces Virt Limit = None.
Symptom is that Hock will show an error message on any RHEL5 sku
with Virt Limit = None, such as MCT0980.

Fix has been committed:
services-regnum-impl rev 15791
                 rev 15790
             rev 15789


Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
2.chock with entitlement, and hock any Sku with Oracle Desc Element 'Virt Limit' with a value of 'None' , for example MCT0980.


Actual Results:
Error msg on last page of Hock sequence

Expected Results:
hock of Rhel5 regnum.

Additional info:
failure is in regnum-service, sympton is in hock.
Fix commited as mentioned above.

Setting as high priority as it would be nice to hock all RHEl5 products.

Comment 1 Sudhir Mallamprabhakara 2007-02-05 18:17:00 UTC
Verified on Web_QA by hocking MCT0980.. but got a web-alert when tried to
activate the subscription number(09d9-f659-0844-4bf6) here is the webalert:

*Stack Trace:
org.springframework.webflow.engine.ActionExecutionException: Exception thrown
executing [AnnotatedAction@1c60acd targetAction =
com.redhat.www.activate.webflow.ValidateSubscriptionAction@8e9e3d, attributes =
map['method' -> 'bindAndValidate']] in state 'displayValidateSubscriptionForm'
of flow 'activate-flow' -- action execution attributes were 'map['method' ->
'bindAndValidate']'; nested exception is Service term could not be
Caused by: Service term
could not be parsed

Comment 2 Sudhir Mallamprabhakara 2007-02-05 18:17:54 UTC
Also the e-mail generated by hocking MCT0980 has the following text:

Dear Red Hat Customer,

Thank you for purchasing MCT0980 -      

Comment 3 joseph canton 2007-02-05 19:20:01 UTC
web-alert problem rejected, this is another problem unrelated to this ticket.

e-mail problem:


Reassign to jfreitag to fix hock email problem.

Comment 4 Steve Milner 2007-02-05 19:30:23 UTC
Updated to ON_QA buy bugzillaupdater

Comment 5 joseph canton 2007-02-05 20:06:10 UTC
Hock message a result of WebQA database not being populated with Oracle Data.
Please sync oracle data and retest. Table web.erp_mtl_descr_element_values must
 be updated and current.
I have sent a problem to

Comment 6 Mark Sechrest 2007-02-06 18:58:30 UTC
As this is a data issue, and for RHEL 5 at that, we're going to mark this
verified in 230. This should/will get retested in 231 with RHEL5.

Comment 7 Mark Sechrest 2007-02-27 20:15:59 UTC
Closing b/c 230 has been released