|Summary:||Conflicting options can't be remedied, and confusing messages|
|Product:||[Fedora] Fedora||Reporter:||Jonathan Underwood <jonathan.underwood>|
|Component:||system-config-printer||Assignee:||Tim Waugh <twaugh>|
|Status:||CLOSED ERRATA||QA Contact:|
|Fixed In Version:||0.7.52-1.fc6||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2007-02-15 09:55:12 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
|Bug Depends On:|
Description Jonathan Underwood 2007-01-31 20:49:48 UTC
Description of problem: When editing in the Printer Options tab, I clicked Apply, and a message box appeared saying "There are conflicting options. Changes can only be applied after these conflicts are resolved." Also, the Apply and Revert buttons become greyed out at that point. However, it didn't say where the conflict was (unhelpful), and no matter what I changed, the Apply and Revert buttons remained greyed out. So, I think this needs some work to be useable. Either indicate which options are conflicting, or undo the last lot of changes so at least the user can proceed somehow. Or even better, find a mechanism by which conflicting options can't be selected. [I hope I don't sound overly critical though, the new system-config-printer is a fantastic improvement over the FC-5 and earlier one, it's a real achievement] Version-Release number of selected component (if applicable): system-config-printer-libs-0.7.49-1.fc6 system-config-printer-0.7.49-1.fc6 How reproducible: everytime Steps to Reproduce: 1.Create conflicting options 2. 3. Actual results: Expected results: Additional info:
Comment 1 Tim Waugh 2007-02-07 16:32:27 UTC
The conflicting options should be marked with yellow warning triangles. Perhaps they are on a separate tab somewhere (e.g. Installable Options)? Can you find any?
Comment 2 Jonathan Underwood 2007-02-07 16:43:59 UTC
Oh, yes, so they are. What I was doing is selecting Long-Edge Binding (previously "Off") in the 2-sided printing option in the Printer Options tab. This was throwing the conflict i described above. Looking now, I realize this was because under the Installable Optons, the Duplex Unit wasn't ticked. So, i think the program is behaving as you want, and so this is less of a bug and more of either a) me being dumb and not looking at all of the tabs b) the GUI being a bit counterintuitive. A possible solution - the program knows something about the conflict, as clicking theexclamation mark besides the (unchecked) Duplex Unit check box brings up a dialog saying "Conflicts with: 2-Sided Printing". However, that information is NOT displayed when I click on the exclamation button next to the greyed out Revert and Apply - that simply brings up a dialogue saying "There are conflicting options. Changes can only be applied after these conflicts are resolved." If that dialogue had added the extra information "Duplex tray not selected (see Installable Options tab) - this conflicts with Long Edged two sided printing selected in the Options tab" I would've understood :).
Comment 3 Jonathan Underwood 2007-02-07 16:46:21 UTC
Oh, also, having an exclamation mark appear by the 2 sided printing selection box would also make sense.
Comment 4 Tim Waugh 2007-02-08 17:16:46 UTC
I've committed a change so that the main warning triangle next to apply/revert says this sort of thing when you click it: ==> There are conflicting options. Changes can only be applied after these conflicts are resolved. Tray 2 Media Source <== It's quite difficult to construct real sentences from a list like this because of the translatable text, and the fact that there may be any number of options that conflict with any number of other options (i.e. 'Tray 2' option might conflict with three other options). I've also made the tab labels become bold when one of their options is in conflict.
Comment 5 Jonathan Underwood 2007-02-08 17:31:41 UTC
OK, great. Are you pushing an update for FC-6 with these changes, or is this devel only?
Comment 6 Tim Waugh 2007-02-08 17:36:54 UTC
I'll include these changes in the test update currently in progress before releasing it as a final update.
Comment 7 Tim Waugh 2007-02-13 13:05:11 UTC
Please try 0.7.50-1.fc7 from updates-testing: yum --enablerepo=updates-testing update 'system-config-printer*'
Comment 8 Fedora Update System 2007-02-14 20:00:17 UTC
Fixed in update: system-config-printer-0.7.52-1.fc6