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Bug 158157

Summary: Installer hangs when loading aic7xxx
Product: Red Hat Enterprise Linux 4 Reporter: Dr. Amihai Silverman <amihai>
Component: kernelAssignee: Tom Coughlan <coughlan>
Status: CLOSED CANTFIX QA Contact: Brian Brock <bbrock>
Severity: medium Docs Contact:
Priority: medium    
Version: 4.0CC: davej, error27
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2005-09-19 20:27:14 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Dr. Amihai Silverman 2005-05-19 08:33:31 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041217

Description of problem:
The installer hangs forever after loading the Aic7xxx module. ALT-F4 shows that it
identified properly the SCSI Adapter: Adaptec AIC-7899 Ultra 160/m (there are to of them in the motherboard), but than it hangs. I waited for 3 hours, but after the timeout there were only error messages.
I also tried to boot with noprobe, but than choosing the aic7xxx driver, it hangs again. The hardware is IBM IntelliStation 6850-25G. SCSI Adapter AIC-7899.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1.Boot from RHEL 4 CD1
2.Respond to all prompts as usual.

Actual Results:  it hangs forever

Expected Results:  Continue with the installation

Additional info:

Comment 1 Dan Carpenter 2005-06-26 09:34:41 UTC
This is probably the same as 150548.

Bug 104370 might be related as well, not sure.

Comment 2 Tom Coughlan 2005-06-27 13:08:40 UTC
Dan, thanks for pointing out 150548. The symptom does look the same. 

Amihai, please check to see if there is a BIOS update for your system.  

Also, you say:

> but after the timeout there were only error messages

Can you post those error messages? That would help to determine whether Bug
104370 is releated.

Comment 3 Tom Coughlan 2005-09-19 20:27:14 UTC
This BZ has been in NEEDINFO for almost three months. Since we have not received
the feedback we requested, we will assume the problem was not reproducible or
has been fixed in a later update of RHEL 4.

Users who have experienced this problem are encouraged to upgrade to the latest
update release, and if this issue is still reproduceable, please contact the Red
Hat Global Support Services page on our website for technical support options:

If you have a telephone based support contract, you may contact Red Hat at
1-888-GO-REDHAT for technical support for the problem you are experiencing.