|Summary:||gnome-session failed to start properly with Failed to load theme "Bluecurve" error|
|Product:||Red Hat Enterprise Linux 3||Reporter:||Peter Chiu <p.c.m.chiu>|
|Component:||gnome-session||Assignee:||Ray Strode [halfline] <rstrode>|
|Status:||CLOSED WONTFIX||QA Contact:|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2007-10-19 19:04:42 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
Description Peter Chiu 2005-04-11 17:59:58 UTC
From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Hotbar 188.8.131.52; FunWebProducts; .NET CLR 1.0.3705; .NET CLR 1.1.4322) Description of problem: A user has reported that he cannot use gnome-session to start up a gnome session. It used to work before until recently. The system (glue.badc.rl.ac.uk) is configured to have updates pushed from RHN, so suspect something crept in and failed over. Version-Release number of selected component (if applicable): gnome-session-2.2.2-3 How reproducible: Always Steps to Reproduce: 1.enter the command "gnome-session" Actual Results: a number of errors are reported: gnome-session:15256): Gdk-CRITICAL **: file gdkdraw.c: line 644 (gdk_draw_drawable:) assetion` src != NULL' failed (window manager warning: Failed to load theme "Bluecurve": line 230 character 28: Couldn't recognise the image file format for file '/usr/share/themes/Bluecurve/metacity-1/minimiz.png' A session window starts up but the usual RedHat icons (start, web browser,etc) at the bottom menu bar are not displayed. Expected Results: A normal gnome session window with a menu bar at the bottom showing the Start, Webbrowser, etc icons. Additional info:
Comment 1 Suzanne Hillman 2005-05-31 19:14:14 UTC
If there is any urgency for this request, you would be much better off going through Red Hat support. In order to file a support issue, please either contact Red Hat's Technical Support line at 888-REDHAT-1 or file a web ticket at http://www.redhat.com/apps/support/. Bugzilla is not an official support channel, has no response guarantees, and may not route your issue to the correct area to assist you. Using the official support channels above will guarantee that your issue is handled appropriately and routed to the individual or group which can best assist you with this issue and will also allow Red Hat to track the issue, ensuring that any applicable bug fix is included in all releases and is not dropped from a future update or major release.
Comment 2 RHEL Product and Program Management 2007-10-19 19:04:42 UTC
This bug is filed against RHEL 3, which is in maintenance phase. During the maintenance phase, only security errata and select mission critical bug fixes will be released for enterprise products. Since this bug does not meet that criteria, it is now being closed. For more information of the RHEL errata support policy, please visit: http://www.redhat.com/security/updates/errata/ If you feel this bug is indeed mission critical, please contact your support representative. You may be asked to provide detailed information on how this bug is affecting you.