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Bug 1360931

Summary: firmware update dell xps 13 9350 system update
Product: [Fedora] Fedora Reporter: geolab <giorsat>
Component: gnome-softwareAssignee: Richard Hughes <rhughes>
Status: CLOSED EOL QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 24CC: jjardon, klember, rhughes, zbyszek
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-08-08 15:56:02 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description geolab 2016-07-27 21:42:33 UTC
Description of problem:
gnome software indicates the presence of this firmware update for dell xps 13 and asks to restart and install. but then the pc reboots and no firmware update. the indication stays in gnome-software and it doesn't show other updates (that I do with dnf upgrade anyway)
It's a pure fedora 24 with no dell repos (I have only rpmfusion installed)

Version-Release number of selected component (if applicable):

How reproducible:
have a dell xps 13 and use gnome-software

Steps to Reproduce: gnome software
2.see firmware update and click on restart and install reboot firmware sign is still present. no sign of installation

Actual results:

Expected results:

Additional info:

Comment 1 geolab 2016-08-01 21:53:02 UTC
SOLVED . I followed the instructions here
I downloaded the file from them (archwiki) put it in /boot/efi as root and then with f12 I updated the bios. Now I dont' have any indication in gnome-software.
Sorry I had to use arch to discover the solution . gnome software does not give any instruction on how to update the firmware nor gives the firmware file.
a curiosity: where the hell gnome software gets the notification od a dell firmware update if i have only fedora repos installed?
thanks anyway.

Comment 3 Fedora End Of Life 2017-07-25 22:05:51 UTC
This message is a reminder that Fedora 24 is nearing its end of life.
Approximately 2 (two) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 24. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '24'.

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version prior this bug is closed as described in the policy above.

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Comment 4 Fedora End Of Life 2017-08-08 15:56:02 UTC
Fedora 24 changed to end-of-life (EOL) status on 2017-08-08. Fedora 24 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
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Thank you for reporting this bug and we are sorry it could not be fixed.