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Bug 1359268

Summary: Cloudforms attempts to connect to he wrong tenant to reach an instance
Product: Red Hat CloudForms Management Engine Reporter: Felix Dewaleyne <fdewaley>
Component: ProvidersAssignee: Tzu-Mainn Chen <tzumainn>
Status: CLOSED CURRENTRELEASE QA Contact: Omri Hochman <ohochman>
Severity: high Docs Contact:
Priority: high    
Version: 5.6.0CC: cpelland, ealcaniz, fdewaley, gblomqui, jfrey, jhajyahy, jhardy, jocarter, obarenbo, opavlenk, rrasouli, simaishi, tzumainn
Target Milestone: GAKeywords: TestOnly, ZStream
Target Release: 5.7.0   
Hardware: All   
OS: All   
Whiteboard: openstack:tenant
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1370207 1389392 (view as bug list) Environment:
Last Closed: 2017-01-11 20:16:48 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: Openstack Target Upstream Version:
Bug Depends On:    
Bug Blocks: 1370207, 1389392, 1391882    

Description Felix Dewaleyne 2016-07-22 16:11:07 UTC
Description of problem:
When attempting to open a console to an instance, cloudforms fails to connect because theinstance does not exist for that tenant - it attempts to use the wrong tenant

Version-Release number of selected component (if applicable):
reproduced in 5.4 and 5.6 

How reproducible:
very frequent in customer environment

Steps to Reproduce:
1. set up a multiple host openstack environment
2. set up multiple projects, some of which use the same names
3. connect cloudforms to the openstack environment
4. try to open a console to instances that are located on the different projects

Actual results:
[----] E, [2016-07-22T13:23:45.070974 #2448:10f5e8c] ERROR -- : excon.error     #<Excon::Errors::NotFound: Expected([200, 202]) <=> Actual(404 Not Found)
  :body          => "{\"itemNotFound\": {\"message\": \"Instance fd53f617-8b5b-4814-b4c1-f3de1376946d could not be found.\", \"code\": 404}}"
  :headers       => {

Expected results:
the connection establishes

Additional info:
see attachments

Comment 7 Dave Johnson 2016-07-29 02:06:56 UTC
Ronnie, can you please reach out and work with Felix on reproducing this in house.

Comment 24 CFME Bot 2016-11-09 23:16:13 UTC
New commit detected on ManageIQ/manageiq/euwe:

commit 73d3f6b441df17df83712ee4e6e77b3930f0e007
Author:     Adam Grare <>
AuthorDate: Wed Nov 9 11:34:47 2016 -0500
Commit:     Oleg Barenboim <>
CommitDate: Wed Nov 9 18:14:13 2016 -0500

    Merge pull request #12486 from petrblaho/openstack-cloud-vm-use-correct-tenant
    Adds connection_options to OS Cloud VM
    (cherry picked from commit e5bf22a7b2f74f9b70a8c1c4950c63b2560d34e7)

 .../providers/openstack/cloud_manager/vm.rb        | 19 ++++++++
 .../providers/openstack/cloud_manager/vm_spec.rb   | 51 +++++++++++++++++-----
 2 files changed, 58 insertions(+), 12 deletions(-)

Comment 25 Ronnie Rasouli 2016-12-07 13:35:31 UTC
verifed with single tenant which is not admin

c7ac4662775349579fc1519a3f922b12 | test_project

in nova the api call looks right tenant 

fb98 exchange 'nova' topic 'consoleauth' _send /usr/lib/python2.7/site-packages/oslo_messaging/_drivers/
2016-12-07 13:30:59.476 113864 DEBUG oslo_messaging._drivers.amqpdriver [-] received reply msg_id: 9e972e3b15e543438ca2ecb07b12fb98 __call__ /usr/lib/python2.7/site-packages/oslo_messaging/_drivers/
2016-12-07 13:30:59.477 113864 INFO nova.osapi_compute.wsgi.server [req-4afe8451-58fc-412f-be26-250c57026df1 e710f864933843ed88220f7984fafb00 c7ac4662775349579fc1519a3f922b12 - default default] "POST /v2.1/servers/b533dfbf-d886-406a-