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Bug 1128839

Summary: [log-collector] no engine.log in the final archive
Product: Red Hat Enterprise Virtualization Manager Reporter: Sandro Bonazzola <sbonazzo>
Component: ovirt-engine-log-collectorAssignee: Sandro Bonazzola <sbonazzo>
Status: CLOSED ERRATA QA Contact: Pavel Stehlik <pstehlik>
Severity: urgent Docs Contact:
Priority: urgent    
Version: unspecifiedCC: aberezin, dcaroest, didi, ecohen, gklein, iheim, jbelka, juwu, lveyde, pstehlik, rbalakri, Rhev-m-bugs, stirabos, yeylon
Target Milestone: ---Keywords: Regression, ZStream
Target Release: 3.5.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: integration
Fixed In Version: rhevm-log-collector-3.5.0-0.2.master.el6_5 Doc Type: Bug Fix
Doc Text:
A bug in RHEV-M sos plugin shipped with the engine-log-collector package caused the engine.log to be missing from the archive generated by the engine-log-collector. This bug fix updates the plug-in and the engine.log file is now included in the generated reports.
Story Points: ---
Clone Of: 1123808
: 1129373 (view as bug list) Environment:
Last Closed: 2015-02-11 17:46:25 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On: 1123808    
Bug Blocks: 1129373, 1142923, 1156165    

Description Sandro Bonazzola 2014-08-11 15:38:32 UTC
The bug was already fixed in upstream 3.5, it affects also downstream rhevm-log-collector 3.4.4 targeted to rhevm-3.4.2.

+++ This bug was initially created as a clone of Bug #1123808 +++

Description of problem:

$ tar tJf /tmp/sosreport-LogCollector-20140728114608.tar.xz | grep engine

where is engine.log and its friends?

# find /var/log/ovirt-engine/ -type f | wc -l

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. engine-log-collector

Actual results:
archive does not contain important log files

Expected results:
should be there

Additional info:
2014-07-28 11:39:45::INFO::engine-log-collector::1340::root:: Gathering oVirt Engine information...
2014-07-28 11:40:57::INFO::engine-log-collector::1314::root:: Gathering PostgreSQL the oVirt Engine database and log files from localhost...
2014-07-28 11:45:17::INFO::engine-log-collector::1267::root:: Gathering information from selected hypervisors...
2014-07-28 11:45:17::INFO::engine-log-collector::709::root:: collecting information from
2014-07-28 11:46:08::INFO::engine-log-collector::767::root:: finished collecting information from
2014-07-28 11:46:32::INFO::engine-log-collector::1708::root:: Log files have been collected and placed in /tmp/sosreport-LogCollector-20140728114608.tar.xz.
The MD5 for this file is ea7c1da168dc18a0b6fb143ffda8c447 and its size is 100.8M

--- Additional comment from Jiri Belka on 2014-07-28 06:02:24 EDT ---

Maybe there should be a check if it really collects anything useful :)

--- Additional comment from Sandro Bonazzola on 2014-07-29 07:50:35 EDT ---

This affects EL6 only and it's due to an error while back-porting sos3 plugin to sos2 API.

The traceback is:
 Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/sos/", line 729, in  sosreport
  File "/usr/lib/python2.6/site-packages/sos/plugins/", line 71, in setup
    lines = self.callExtProg(pgrep)['output'].splitlines()
 TypeError: tuple indices must be integers, not str

A patch will follow in a few minutes.

--- Additional comment from Jiri Belka on 2014-08-06 10:43:56 EDT ---

ovirt-3.5.0_rc1 has latest ovirt-log-collector-3.5.0-0.1.master.el6.noarch which is from Wed 23 Jul 2014 01:09:43 PM CEST and does not contain the fix.

please provide new build and version. thx.

--- Additional comment from Sandro Bonazzola on 2014-08-08 05:09:11 EDT ---

There was an issue in oVirt jenkins[1], missing to add timestamp suffix to the built rpm. The ovirt-3.5-pre repository has now been updated with the right rpm (same rpm version and release due to jenkins issue) and should contain the fix. 

We're fixing the timestamp suffix issue so next rc shouldn't be affected


--- Additional comment from Jiri Belka on 2014-08-08 08:23:45 EDT ---

ok now.

# tar tJf /tmp/sosreport-LogCollector-20140808141859.tar.xz | grep /var/log/ovirt-engine/

# rpm -qi ovirt-log-collector | grep 'Build Date'
Release     : 0.1.master.el6                Build Date: Tue 29 Jul 2014 01:57:53 PM CEST

Comment 3 Petr Be┼łas 2014-08-27 11:33:25 UTC
in ovirt-log-collector-3.5.0-0.1.master.20140813134850.gitfb987b4.el6.noarch

Comment 6 errata-xmlrpc 2015-02-11 17:46:25 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.